Privacy Policy

At Red Star Auto LLC (“Company,” “we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website https://redstarauto.org, our services, and communications (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, phone number, company details, billing address, and other contact information.
Account Information: Usernames, passwords, and preferences when you create an account with us.
Communications: Records of emails, SMS, or calls exchanged with us.
Technical Data: IP address, browser type, operating system, cookies, and usage data.
Transactional Data: Payment information and records of purchases or services used.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our Services.
To process payments and complete transactions.
To respond to inquiries, support requests, and customer service.
To send important updates, promotional offers, or SMS/email notifications (with your consent).
To improve our website, products, and user experience.
To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. However, we may share information in the following cases:

Service Providers: With third-party vendors (e.g., IT, hosting, payment processors, SMS/email providers) who assist us.
Legal Obligations: When required by law, subpoena, or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of company assets.
Consent: When you give explicit permission.

4. Cookies & Tracking Technologies

We may use cookies, beacons, and analytics tools to collect browsing behavior and improve site performance. You may adjust your browser settings to refuse cookies, but some features may not work properly.

5. Marketing & Communications

We may send you promotional emails or SMS about our services if you have opted in.
You may opt out of marketing at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS messages.
Transactional or service-related communications are not subject to opt-out.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

7. Security of Information

We take reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access and obtain a copy of your personal data.
Request correction of inaccurate information.
Request deletion of your information (“right to be forgotten”).
Withdraw consent for certain processing activities.
Opt-out of receiving marketing communications.

To exercise these rights, please contact us at: [Insert Company Email, e.g., privacy@redstarauto.org]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Red Star Auto LLC
609 Weathervane Way
Rocky Mount, NC 27803
Email: deontehill@redstarauto.org